Privacy Policy
Last Updated: December 1, 2023
1. Information We Collect
Voltra Urban Estra collects information that you provide directly to us when you subscribe to our services, create an account, or contact our support team. This includes:
- Personal identification information (name, email address, phone number)
- Professional information (company name, job title)
- Billing and payment information
- Communication preferences and subscription details
- Technical information about your device and browser
- Usage data and reading preferences
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our news digest service
- To process your subscriptions and payments
- To send you daily briefings and updates
- To personalize your reading experience
- To improve our content and services
- To communicate with you about service changes
- To ensure compliance with Canadian privacy laws
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist in our operations
- Legal authorities when required by law
- Professional advisors under confidentiality agreements
- Successor entities in case of business transfer
4. Data Security
We implement appropriate security measures to protect your personal information, including encryption, access controls, and regular security assessments. All data is stored on secure servers located in Canada.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
6. Your Rights
Under Canadian privacy laws, you have the right to:
- Access your personal information
- Correct inaccurate data
- Withdraw consent for data processing
- Request deletion of your information
- Object to certain processing activities
- Receive your data in a portable format
7. International Data Transfers
While we primarily process data within Canada, some service providers may be located outside the country. We ensure adequate protection through contractual measures and compliance with international data transfer regulations.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Voltra Urban Estra
123 Urban Way, Suite 400
Toronto, ON M5V 2T6
Canada
Email: privacy@voltraurbanestra.info
Phone: +1 4164275669